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Delivery Policy

Delivery Time

Delivery drop off time: You cannot choose a time for drop off.

Drop off will be anytime between

 10am-3pm Friday and Saturday. 

Why is it set at 1am for delivery in checkout? Due to website limitations we cannot remove this option, so it is set at 1am. Delivery time for drop off will still remain anytime from 10am-3pm. You can call the shop in the morning to get an estimated delivery time.

Damages and Liability

You are liable for any damages once your order is dropped off. You must be at home to receive your order during the delivery window to avoid weather damages, loss, or tampering of your product.

Delivery area

Delivery areas include Sydney Metropolitan area only. Exact charges calculated at cart checkout. Extra charges apply for Sydney CBD areas, beaches and postcodes 2084, 2101, 2102, 2103, 2104, 2105, 2106, 2107, 2108.

Delivery Instructions

You must be home to receive your order.

What happens if you are not home?

The driver will attempt to make contact by knocking or sending a text message. Your order will then be placed on your doorstep if they deem its safe to do so at the time.

 

If the property cannot be accessed or it is unsafe for the product to be left, the driver will take it back to Mrs Ube Marayong and redelivery charges will apply. Your order will not be refunded if you choose to not have it redelivered.

 

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